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WhatsApp Broadcasts

Schedule and send targeted broadcast campaigns to opted-in audiences using pre-approved Meta message templates.

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WhatsApp Broadcasts

WhatsApp & Messaging

Built-in Module

What You Can Do

  • Import and segment customer contact lists with custom data attributes.
  • Map dynamic parameters to pre-approved WhatsApp message templates.
  • Schedule broadcasts for optimal recipient engagement windows.
  • Automatically handle opt-out requests (STOP keywords) to maintain number health.

Key Capabilities

Verified Template Dispatch

Send high-volume utility and marketing notifications using approved Meta templates.

Dynamic Variable Personalization

Map contact names, dates, amounts, and tracking links to template variables ({{1}}, {{2}}).

Audience Segmentation

Filter contact lists by tags, custom fields, and engagement history.

Delivery & Opt-Out Tracking

Track sent, delivered, read, and unsubscribe statuses in real time.

How It Works

Step 1: Select Approved Template

Pick from your repository of Meta-approved utility or marketing message templates.

Step 2: Map Contact Attributes

Match template variables ({{1}}, {{2}}) to contact list columns for personalized content.

Step 3: Segment & Schedule

Filter your audience and schedule dispatch for the appropriate date and time.

Step 4: Review Delivery Metrics

Inspect delivery rates, read receipts, button clicks, and opt-out statistics.

Integrations & Connections

Meta WhatsApp Business API
Available
Contact & Group Management
Available
Template Compliance Validator
Available
CSV / Excel Contact Importers
Available

Frequently Asked Questions

Personal WhatsApp lists require recipients to have your number saved in their phonebook. Official Cloud API broadcasts are delivered regardless of address book saves, provided the user has opted in.

Meta starts phone numbers at Tier 1 (1,000 unique recipients/day) and automatically upgrades numbers to Tier 2 (10,000), Tier 3 (100,000), or Unlimited as you maintain a high quality rating.

Yes. You can map contact attributes (such as customer name, invoice ID, renewal date, order total) to variables like {{1}}, {{2}}, and {{3}}.

When a user replies with keywords like "STOP" or taps an opt-out quick reply button, the system flags the contact to exclude them from future marketing broadcasts automatically.

Yes. Meta-approved templates support rich media headers (PDFs, JPGs, MP4 videos) as well as interactive quick-reply and URL action buttons.

Send messages only to opted-in audiences, use pre-approved templates matching user expectations, pace campaigns appropriately, and provide a clear opt-out path.

Yes. You can schedule broadcasts to dispatch at specific dates and local times to maximize recipient engagement.

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Workflow Summary
1

Select Approved Template: Pick from your repository of Meta-approved utility or marketing message templates.

2

Map Contact Attributes: Match template variables ({{1}}, {{2}}) to contact list columns for personalized content.

3

Segment & Schedule: Filter your audience and schedule dispatch for the appropriate date and time.

4

Review Delivery Metrics: Inspect delivery rates, read receipts, button clicks, and opt-out statistics.

Related Features
WhatsApp Cloud API Omnichannel Messaging AI Telecalling AI Voice Agents
Template Guidelines

Review Meta's message template compliance rules and test your templates.

View Compliance Center