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AI Voice Agents

Configure custom AI voice personalities trained on your business knowledge, product details, and conversation rules.

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AI Voice Agents

AI Calling

Built-in Module

What You Can Do

  • Create specialized voice agents for customer support, lead qualification, or event reminders.
  • Feed business knowledge bases and FAQs to prevent inaccurate responses.
  • Test agent conversations live in a browser playground before deployment.
  • Attach custom agents to specific calling campaigns or phone numbers.

Key Capabilities

Custom Persona & System Prompts

Define agent tone, communication style, greeting phrasing, and boundary rules.

Document Knowledge Integration

Connect FAQ documents, service details, and product catalogs to guide answers.

Multilingual Conversation Support

Communicate across multiple languages and regional accents.

Mid-Call Function Triggers

Trigger external webhooks and data lookups during active phone calls.

How It Works

Step 1: Define Persona & Rules

Set the agent role, voice tone, greeting message, and operational guidelines.

Step 2: Upload Business Knowledge

Provide product manuals, price sheets, and service FAQs for the agent to reference.

Step 3: Test in Web Playground

Interact with the voice agent directly through your browser microphone to verify responses.

Step 4: Attach to Voice Campaigns

Connect the configured agent to outbound calling campaigns or inbound numbers.

Integrations & Connections

Neural Speech Engine
Available
Document & Text Knowledge Base
Available
Webhook & API Execution
Available
Campaign Voice Attachments
Available

Frequently Asked Questions

You upload your company FAQs, product descriptions, or policy guidelines to the agent knowledge base, which it retrieves accurately during live calls.

Yes. The agent detects caller language and responds in the appropriate language and dialect.

Yes. The built-in interactive simulator lets you talk with your agent via browser audio before launching any campaign.

Ready to get started with AI Voice Agents?

Start your free trial today and explore how Ctrl TASQ simplifies your communication and lead workflows.

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Workflow Summary
1

Define Persona & Rules: Set the agent role, voice tone, greeting message, and operational guidelines.

2

Upload Business Knowledge: Provide product manuals, price sheets, and service FAQs for the agent to reference.

3

Test in Web Playground: Interact with the voice agent directly through your browser microphone to verify responses.

4

Attach to Voice Campaigns: Connect the configured agent to outbound calling campaigns or inbound numbers.

Related Features
AI Telecalling Voice Campaigns & DNC WhatsApp Cloud API Omnichannel Messaging
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