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Voice Campaigns & DNC

Launch batch calling campaigns with timezone controls, smart retry logic, and Do-Not-Call (DNC) compliance.

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Voice Campaigns & DNC

AI Calling

Built-in Module

What You Can Do

  • Upload contact lists and automatically scrub Do-Not-Call records.
  • Set daily calling hours to comply with telemarketing regulations.
  • Define automated retry rules for unanswered calls (e.g., retry after 2 hours).
  • Monitor campaign metrics including contact rates, call durations, and completion stats.

Key Capabilities

Real-Time DNC Scrubbing

Automatically filter phone numbers against Do-Not-Call registries and internal opt-out lists.

Timezone & Calling Window Controls

Restrict calls to valid business hours based on recipient geographic locations.

Automated Retry & Pacing Logic

Reschedule unanswered or busy calls at specified retry intervals.

Concurrent Line Management

Adjust parallel calling lines to match your team's handling capacity.

How It Works

Step 1: Upload Contact Audience

Import your phone list with contact attributes and designated campaign tags.

Step 2: Attach Script & Voice Agent

Select the voice agent persona and set the call objective and qualification parameters.

Step 3: Set Compliance & Pacing Rules

Define permitted calling hours, DNC filtering, concurrent lines, and retry limits.

Step 4: Launch & Track Telemetry

Start the campaign and monitor connected calls, average duration, and transferred leads.

Integrations & Connections

DNC Registry Scrubbing
Available
Automated Calling Scheduler
Available
Live Concurrency Throttling
Available
Exportable Call Telemetry
Available

Frequently Asked Questions

Before dialing, all contact records are validated against your internal opt-out registry and national DNC databases. Scrubbed numbers are skipped automatically.

Yes. Campaigns are restricted to permitted regional business hours (e.g. 9:00 AM to 7:00 PM) based on recipient timezones to prevent nuisance calls.

You can configure automatic retry rules (e.g. retry after 2 hours, maximum 3 attempts) to follow up with busy or unanswered contacts without manual intervention.

Yes. You can throttle concurrent dialing lines up or down to align with the number of human sales reps available for live call transfers.

The system records call connection status (Answered, Busy, No Answer, Voicemail), call duration, prospect sentiment, full audio recording, and speech transcript.

Yes. When a prospect says "remove my number" or "do not call", the AI registers the request and adds the number to the DNC opt-out list immediately.

Yes. You have full manual control to pause, resume, or adjust campaign pacing from your campaign dashboard at any moment.

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Workflow Summary
1

Upload Contact Audience: Import your phone list with contact attributes and designated campaign tags.

2

Attach Script & Voice Agent: Select the voice agent persona and set the call objective and qualification parameters.

3

Set Compliance & Pacing Rules: Define permitted calling hours, DNC filtering, concurrent lines, and retry limits.

4

Launch & Track Telemetry: Start the campaign and monitor connected calls, average duration, and transferred leads.

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