Ctrl TASQ Platform Features & Modules User Guide

Connects your verified corporate phone number directly to Meta's servers. You send and receive messages with green-tick verified branding and high speeds (80+ msgs/sec).

Design interactive layouts with rich header media, dynamic customer variables like {{1}} Customer Name, Quick Reply buttons, and Website CTA links for instant Meta approval.

Filter contacts by customer tags (e.g. VIP, Cart Abandoners, Trial Users), pick an approved template, and launch thousands of personalized WhatsApp messages in minutes.

Automatically responds to incoming customer chats 24/7. When a customer sends a keyword (e.g. "Price", "Brochure", "Order Status"), the bot replies with answers or menus.

Generates an embeddable floating chat bubble for your website or Shopify store. When visitors click it, it opens an immediate chat with your verified business line.

When a customer needs human technical assistance in WhatsApp, agents can click "Convert to Ticket", instantly creating an SLA-monitored support ticket in Helpdesk.

Connect physical phone via QR code scan to send and receive messages without requiring official Meta developer verification.

Broadcast updates across multiple joined groups and automate community interactions with scheduled announcements.

Scrapes and exports participant contact phone numbers from joined groups into clean CSV lists.

Manage multiple connected SIM cards / phones from one dashboard with automated session reconnects and load distribution.

Sends fast transactional OTPs and mass promotional SMS via TRAI DLT approved headers (e.g. FASTSMS, SARV) with high delivery rate.

Transforms plain SMS into rich mobile landing cards. When recipients tap the trackable short link (s.ctq.to/xyz), they see full banner graphics and 1-click CTA buttons.

Automated Outbound Dialer (OBD) that calls thousands of phone numbers simultaneously and plays a pre-recorded audio announcement when the phone is answered.

Connects your Telegram Bot token to publish announcements, trading calls, documents, and news to public channels and groups automatically.

A shared balance wallet that powers SMS, Voice Calls, and Telegram from one pool, with automatic failover routing if any individual channel is offline.

AI voice agents that dial phone lists or pick up incoming calls, carrying out fluid natural conversations like trained sales reps.

Sub-second response engine with realistic fillers, natural pauses, and automatic interruption handling when the customer speaks.

Checks open slots during live voice calls and books scheduled demos directly onto Google Calendar or Outlook.

Cross-references destination numbers against Do-Not-Call (DNC) registers before initiating dials.

Full audio playback, speech-to-text transcripts, and automated sentiment scoring (Positive, Neutral, Hostile).

Choose from realistic regional voices (English, Hindi, Telugu, regional dialects) or configure international accents.

Distraction-free interface designed for customer support agents to resolve tickets, send macros, and inspect client histories.

Aggregates requests from Website, WhatsApp, and Email into a single queue with round-robin auto-assignment.

Agents toggle availability so tickets only dispatch to staff who are actively at their desk.

Enforces resolution deadlines based on ticket urgency (Urgent, High, Medium, Low) and triggers manager escalation alerts on breach.

Staff can tag teammates and discuss troubleshooting steps in private internal comments hidden from the customer.

Public tracking page where customers input their Ticket ID or Phone number to view live progress.

Connect and manage Facebook pages, Instagram, LinkedIn, Pinterest, Google Business, Mastodon, and Bluesky from one unified console.

Drag-and-drop calendar showing all upcoming social campaigns with bulk CSV uploader to queue 100+ posts in minutes.

Auto-discovers Pinterest boards and schedules image pins with custom landing page destination URLs.

Syncs store inventory with Meta Commerce Manager so products can be tagged in Instagram/Facebook posts and sold in chat.

Monitor and trigger sponsored campaigns across Meta and Google without switching between separate ad managers.

Publish executive thought leadership and corporate events to LinkedIn company pages.

Post offers and updates directly to Google Maps listings and monitor customer reviews and ratings.

Publish updates across modern decentralized social networks simultaneously.

Unified charts showing reach, impressions, likes, comments, and engagement rates over time across all networks.

Drag deals across customized stages (e.g. Lead In ➔ Demo Booked ➔ Proposal Sent ➔ Won).

Triggers automatic emails, WhatsApp alerts, or tasks when a lead moves into a specific pipeline stage.

Assign follow-up tasks to reps with due dates and calendar synchronization.

Calculates projected deal revenue, weighted cash flow forecasts, and expected close dates.

Unified timeline of interactions, past WhatsApp chats, emails, tickets, invoices, and notes for each contact.

Generates high-converting social captions, ad copies, blog outlines, and email newsletters in seconds.

Type a text prompt (e.g. "Modern fitness bottle on sleek marble counter") to generate original photorealistic marketing images.

Teach the AI your company's tone (e.g. "Professional & Formal" or "Playful & Bold") so all generated content sounds like your brand.

AI analyzes your post topic and suggests high-traffic, relevant hashtags to increase organic reach.

Generates SEO-optimized YouTube titles, click-worthy descriptions, and video tags designed to rank high in search.

Visual drag-and-drop landing page designer and interactive forms with real-time leads hub, CRM auto-sync, and custom domains.

Upload newspaper print ads or photo scans. The built-in AI scans the image and automatically extracts phone numbers and business names into clean spreadsheets.

Generate custom branded QR codes with your company logo, custom colors, and dynamic redirects (website, WhatsApp chat, or Google Review).

Sends mass marketing newsletters and transactional emails through enterprise cloud relays at speeds exceeding 50+ emails/sec.

Automatically generates the exact DNS records (SPF, DKIM, DMARC, and custom return-path) to paste into GoDaddy/Cloudflare.

Gradually increases sending volume over 4 weeks to build a stellar sender reputation with Gmail, Yahoo, and Outlook.

Automatically suppresses invalid emails and spam complaints so they are never emailed again.

Injects mandatory 1-click unsubscribe headers required by Google and Yahoo, and stores timestamped IP consent logs.

Visual canvas to design mobile-friendly email layouts with drag-and-drop text, images, buttons, and personal merge tags.

Host the entire platform on your agency domain (e.g. app.youragency.com) with your own logo, favicon, colors, and login screen.

Create isolated workspaces for client businesses, allocating custom credits and feature access to each.

Generates personal affiliate invite links for users and tracks commission earnings when their referrals subscribe.

Invite employees and restrict their access by role (e.g. Sales reps only see CRM; Support agents only see Tickets; Marketers only see Social).

Connect external ERPs, billing systems, or Zapier using secure API bearer tokens and webhooks.

Provides a dedicated technical manager with direct WhatsApp and phone access, backed by a 1-hour response SLA.